June 4-6, 2019 | Calgary, AB

Main Conference Day One: June 5,2019

7:00 am - 8:00 am Registration and Check in

8:00 am - 8:05 am Welcome from Conference Director

8:05 am - 8:15 am Chair's Opening Address

8:15 am - 8:55 am Operational Excellence: Building a lean, but effective organization to thrive in every market environment

Trevor Williams - Vice President, Nitrogen Operations, Nutrien
• Identifying the strategic value levers and performance improvement opportunities in your company
• How to truly determine how reliable, safe and efficient your operations are – and then set targets for
change. What is the benchmark?
• Setting clear goals and targets for operations excellence
• Aligning leadership and the rest of the organization
• Creating a sustainable Operational Excellence framework - even as conditions change
• Linking your Operational Excellence plan to business needs and changing objectives
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Trevor Williams

Vice President, Nitrogen Operations
Nutrien

9:35 am - 10:15 am Integrating people and business process to dramatically improve business performance

• The three pillars: Creating the framework needed to put the Business Value ‘stake’ in the ground’
• Integrating people, process and technology and shifting from passenger to driver in your quest for Operational Excellence
• People development: Introducing continuous improvement, deployment strategies, and training and mentoring options
- Is your operational framework guiding employees toward repeatable, optimized behavior and habits?
- Supporting processes: project ideas transitioned into projects and projects managed to implementation
• Growing people and building habits: why Operational Excellence is not just about the tools
• Coaching, employee empowerment and problem solving

8:55 am - 9:35 am Accelerating your Digital Strategy - and the action plan to make it happen

Joy Romero - Vice President, Technology & Innovation, CNRL
David Trent - Vice President, Technology & Digital, Canfor
• Understanding the potential impact of digitization on your business – and your people
• Selecting, designing and installing operations systems to ensure operations availability and integrity
• Fostering a culture that accelerates technology adoption
• Assessing and ensuring readiness for operations, taking into consideration all aspects of the transition, including operational processes, roles and delegations of authority, legal and/or operations documentation, data and IT systems, resources and competencies; and governance
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Joy Romero

Vice President, Technology & Innovation
CNRL

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David Trent

Vice President, Technology & Digital
Canfor

10:15 am - 10:45 am Morning Networking Break

Process Optimization

10:45 am - 11:15 am Streamlining processes across your organization in order to avoid risk and ensure compliance
Hazardous industries live in a rapidly evolving world of changing operational and regulatory compliance. This panel will discuss key steps in the process discovery effort, and explores decision models for optimizing front line processes, eliminating inefficiencies, meeting environmental and regulatory compliance standards, and other widely used scenarios.

Process Optimization

11:15 am - 11:45 am How Dow Chemical is Using Short Interval Control to Drive Performance
Julie Thyne - North America Continuous Improvement Leader, The Dow Chemical Company
  • What is the difference between a KPI and an SIC?
  • How do you choose the right SICs?
  • How can Short Interval Control be used to drive sustainable performance improvements?
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Julie Thyne

North America Continuous Improvement Leader
The Dow Chemical Company

Process Optimization

11:45 am - 12:15 pm Leveraging data in process-oriented systems to fast-track continuous improvement initiatives
• Applied analytics methodology to enterprise-wide data set for incident management business process
• Data set of process execution metrics vetted by subject matter and data experts
• Statistical analysis iterations identified a set of indicators most predictive of incident rate outcomes
• Indicators used as measurements for driving leadership focus to continuously improve OE performance

Leadership & Culture

10:45 am - 11:15 am Growing People & Building Habits: Why Operational Excellence is not just about the tools
Trevor Williams - Vice President, Nitrogen Operations, Nutrien
• Creating a culture of continuous improvement
• Establishing a mission, a vision, and a purpose for this generation
• Maximizing organizational transparency and accessibility
• Creating an organizational humility that not only listens to its members
• People development: Introducing continuous improvement, deployment strategies, and training and mentoring options o Is your operational framework guiding employees toward repeatable, optimized behavior and habits?
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Trevor Williams

Vice President, Nitrogen Operations
Nutrien

Leadership & Culture

11:15 am - 11:45 am Leadership behaviour to create a culture that sustains Operational Excellence
Regardless of the role we play in operational improvement efforts, leaders need employees at all levels to consistently perform surveillance, monitoring, and root-cause analysis, conduct action planning and follow-through , adhere to work flow, safety, and operating standards, and identify potential production impacts – all the underlying behaviours that allow organizations to address operational effectiveness challenges. This session will introduce you to leadership practices and a proven deployment methodology that integrates with and supports existing operational improvement efforts to effectively address the human side of performance, while managing competing priorities, aligning leaders, and achieving consistent output.
• Identify leader practices that guide employees toward repeatable, optimized behaviours that drive Operational Excellence
• Identify organizational levers to enhance conditions for optimal performance
• Draft an action plan to implement changes in leadership thinking and behaviours to support organizational transformation during difficult business conditions
• Predict the behavioural impact of operational improvement efforts

Leadership & Culture

11:45 am - 12:15 pm Culture Change Programs: Where do you start?
  • Where do you start when it comes to changing culture?
  • Where should the responsibility for changing culture lie within an organization?
  • What are the stages of culture change? Can a new culture really be learned?
  • What are the fundamentals of culture change programs?

Asset Performance Optimization

10:45 am - 11:15 am Asset Optimization: Reducing risk and improving reliability for world class operations
• Creating a greater focus on process safety issues through tools such as risk assessment and risk registers
• Responding to risk by considering root cause analysis and weekly downtime reports
• Asset optimization: Framework approach to establishing an asset management and reliability program
• Evaluating your ‘as-is’ baseline and setting your ‘to-be’ improvement goals - Who should be involved - How to do we measure improvement (Establishing KPIs) - Gaining executive and employee support
• Applying Operational Excellence tools to enhance asset reliability and performance
• Addressing reliability and integrity challenges
• Getting employees at all levels to consistently perform monitoring, root-cause analysis, follow-through and more

Asset Performance Optimization

11:15 am - 11:45 am Asset Life Extension: Improving efficiency, agility, and cost performance of aging assets
Aging assets can propose integrity, obsolescence, reliability, and maintenance issues. This case study will explore asset life extension management and how you can overcome aging asset problems.
• Implementing the proper systems to extend asset life AND reduce operating costs
• Optimized 20 year Life Extension actions
• Long term Budget visibility
• Effectively monitoring Current Condition & Remnant Life Score & Status

Asset Performance Optimization

11:45 am - 12:15 pm Real time performance optimization: Leveraging Artificial Intelligence in Hazardous Industries
• Using Machine learning and AI for equipment condition monitoring and predictive analytics
• How can a production engineer use this technology to optimize his work day?
• How can AI really drive bottom line benefits for your company?
• What about the risks?

12:15 pm - 12:45 pm Networking Luncheon

1:10 pm - 1:40 pm Digital Strategy: Preparing for the impact of digitization on your business - and your people

• Selecting, designing and installing operations systems to ensure
operations availability and integrity
• Assessing and ensuring readiness for operations, taking into consideration all aspects of the transition, including operational processes, roles and delegations of authority, legal and/or operations documentation, data and IT systems, resources and competencies; and governance
• How do you identify – and then develop - the digital skills and capabilities you need?

1:40 pm - 2:10 pm Digital as a driver of efficiency, business improvement and problem solving

The Energy sector is changing: the challenging economic landscape has forced businesses to scrutinise their operations in pursuit of greater productivity and asset efficiency. Meanwhile, the market is growing increasingly diverse as renewables mature and new entrants emerge. Digital is becoming increasingly pervasive as companies turn to technology to modernise processes and deliver competitive advantage. From remote monitoring and automation, to data analytics, asset visualisation and HPC, digital technology is changing the game. This transformation has seen IT become a core business asset, drawn from a background support role and repositioned as a centre of value creation, innovation and insight.

2:00 pm - 4:30 pm Real time production optimization: Leveraging Artificial Intelligence

• Using Machine learning and AI for equipment condition monitoring and predictive analytics
• How can a production engineer use this technology to optimize his work day?
• How can AI really drive bottom line benefits for your company?
• What about the risks?

11:10 am - 11:40 am Unlocking Human Potential with Robotic Process Automation

• What are the specific opportunities, challenges and best practices to take advantage of this dynamic technology to drive business results today?
• Have you considered the creation of a ‘virtualized workforce’ that emulates the rapid automation and execution of repetitive steps in a process interaction with systems in the same way as a human user, meaning no complex system integration required?
• How RPA can free up your employees to do more value added work and achieve more on a daily basis

1:40 pm - 2:10 pm Modernizing System Operations at HydroOne: Leveraging people, process and technology to drive Operational Excellence

Martin Huang - Vice President, System Operations, HydroOne
• Operation optimization technology: Gaining a real-time perspective of how your operations and asset are doing – along with the insight to trigger the right actions needed to maximize uptime
• How HydroOne is leveraging new asset monitoring technologies to reduce outage duration
• Using predictive analytics to enable asset optimization and safer, more reliable operations
• Combining real time data with enterprise operational data to improve operational reliability

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Martin Huang

Vice President, System Operations
HydroOne

2:00 pm - 2:30 pm Asset Optimization: Making your operations more predictive

Energy companies now sit on vast proprietary data pools. By becoming good data refiners and being increasingly customer-focused, they will achieve remarkable improvements in processes across the value chain. All of this needs to be done using a rigorous management of change process and significant process or technology change should include considerations on safety and risk management, governance, organization and communication to ensure a safe transition.

1:10 pm - 1:40 pm Building a strong Digital Culture

Are your employees ready for Digital Transformation? Preparing your organization for Digital Transformation is where change management and technology mix. How can you create a culture that is ready for and embraces new technologies? Furthermore, how can you engage your employees of all skill levels in the use of these new technologies? What are some effective strategies for successfully implementing new technologies and getting employees to buy-in?

1:40 pm - 2:10 pm Optimized Production: Converting data into insights

  • Applying technologies and artificial intelligence to optimize your production systems and maximize recovery
  • Converting data to insights - and taking action based on those insights

2:00 pm - 2:30 pm Achieving OE through safe, secure and reliable IoT Solutions

• How IoT technology can drastically reduce risk in plants and production
• Learn how to leverage the opportunities of IoT
• Discover safe and secure technology to build into your IoT devices to protect the integrity of your operations
• Explore how to design reliable operations into your IoT devices
• Building the appropriate algorithms to process and respond to real time data

2:35 pm - 3:05 pm Solution Insight Session

Branded as “the best networking session I’ve ever attended” by a number of past Summit delegates, this structured networking session is the ideal opportunity for you to capitalise on time out of the office by speaking to the experts in attendance and learning about the solutions available to your specific OE challenges. How does it work? It’s easy. You spend seven minutes at a table of your choice, and when the bell rings you’ll be directed to the next one to start another round of networking. At the end of the session you’ll have met most of your peers, and if you haven’t, you can continue into the networking cocktail reception at the end of the day.

3:10 pm - 3:50 pm Building on the Promise of LNG Cnada: The Path to FID and First LNG

Steve Corbin - Executive Project Director, LNG Canada
• Exploring market trends, key drivers and LNG’s role in the transition to a low carbon future
• Understanding the potential opportunities for Canada - and the rest of the world
• Learning about the path and upcoming work to building a mega LNG project in Canada
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Steve Corbin

Executive Project Director
LNG Canada

4:20 pm - 4:55 pm A large scale, complete turn around transformation case study: How Veolia drives significant efficiency and growth from their courageous business process and architecture re-engineering project

Cristian Matei - Head of Business Transformation, Veolia Group
Veolia Group, headquartered in France, is a $30B company with 164,000 employees worldwide. It has four main service
and utility areas traditionally managed by public authorities – water management, waste management, transport and
energy services. The vast Business Management experience with Veolia Group of Madalin Mihailovici, Mihai Savin, Irina
Munteanu and their Colleagues within the Apa Nova Bucharest Management Team was combined with Cristian Matei’s
experience who - after 20 years working with ABB, Alstom Power or General Electric as Global Head of Operational Quality
& Continuous Improvement or Global Head of Learning & Development - joined Veolia in 2016 as Head of Transformation.
In this inspiring case study, they will take the audience through the company’s transformation journey, including insight into:
• “The burning platform” and how to deal with crisis management - while transforming problems into opportunities
• Using a three-phased holistic approach to re-engineer business processes and organisational architecture achieve higher business performance
• Putting necessary tools and methodologies in place to transition from opinion-based leadership to a data-driven organization
• How to design continuous improvement management processes to continuously exceed all stakeholders’ expectations while creating the self-sharpening organisation

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Cristian Matei

Head of Business Transformation
Veolia Group

4:55 pm - 5:30 pm Innovation Acceleration: Ideas, Methods and People

Jose Pires - Former Global Vice President & Director of Business Excellence, Andeavor
In a fast changing world, how do you build a culture where extraordinary innovation becomes ordinary? A Culture that lasts
and consistently delivers exponential leaders, growth and value creation. The key ingredients to innovation acceleration are not what you see portrayed most often in the media. Great, enduring organizations know what it really takes to create and, most importantly, scale innovation. We will explore how to blend disciplined innovation methods with elements of venture capitalism, crowdsourcing, and
collaborative leadership to deliver rapid innovations in any industry.
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Jose Pires

Former Global Vice President & Director of Business Excellence
Andeavor

5:30 pm - 5:30 pm Day One closing remarks and conference adjurns

5:30 pm - 6:30 pm Networking Cocktail Reception for all Conference Attendees, Speakers and Sponsors

With 300+ attendees at the Operational Excellence in Energy, Chemicals & Resources Summit, take advantage of this opportunity to meet new industry colleagues and reconnect with old ones. Plus all of our conference speakers and sponsors will be present - an exceptional time to follow up on ideas you've heard throughout the day and continue the conversation!