June 4-6, 2019 | Calgary, AB

Main Conference Day One: June 5,2019


7:00 am - 8:00 am Registration and Check in

8:00 am - 8:05 am Welcome from Conference Director

8:05 am - 8:15 am Chair's Opening Address

8:15 am - 8:55 am Operational Excellence: Building a lean, but effective organization to thrive in every market environment

Trevor Williams - Vice President, Nitrogen Operations, Nutrien
Philippe Gauthier - General Manager, Alberta Unconventionals, Shell Canada
• Identifying the strategic value levers and performance improvement opportunities in your company
• How to truly determine how reliable, safe and efficient your operations are – and then set targets for
change. What is the benchmark?
• Setting clear goals and targets for operations excellence
• Aligning leadership and the rest of the organization
• Creating a sustainable Operational Excellence framework - even as conditions change
• Linking your Operational Excellence plan to business needs and changing objectives
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Trevor Williams

Vice President, Nitrogen Operations
Nutrien

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Philippe Gauthier

General Manager, Alberta Unconventionals
Shell Canada

9:35 am - 10:15 am Integrating people and business process to dramatically improve business performance

• The three pillars: Creating the framework needed to put the Business Value ‘stake’ in the ground’
• Integrating people, process and technology and shifting from passenger to driver in your quest for Operational Excellence
• People development: Introducing continuous improvement, deployment strategies, and training and mentoring options
- Is your operational framework guiding employees toward repeatable, optimized behavior and habits?
- Supporting processes: project ideas transitioned into projects and projects managed to implementation
• Growing people and building habits: why Operational Excellence is not just about the tools
• Coaching, employee empowerment and problem solving

8:55 am - 9:35 am Accelerating your Digital Strategy - and the action plan to make it happen

Joy Romero - Vice President, Technology & Innovation, CNRL
David Trent - Vice President, Technology & Digital, Canfor
• Understanding the potential impact of digitization on your business – and your people
• Selecting, designing and installing operations systems to ensure operations availability and integrity
• Fostering a culture that accelerates technology adoption
• Assessing and ensuring readiness for operations, taking into consideration all aspects of the transition, including operational processes, roles and delegations of authority, legal and/or operations documentation, data and IT systems, resources and competencies; and governance
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Joy Romero

Vice President, Technology & Innovation
CNRL

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David Trent

Vice President, Technology & Digital
Canfor

10:15 am - 10:45 am Morning Networking Break

Process Optimization

10:45 am - 11:15 am Effects of Time Pressure and Experience on Procedural Performance: Can we use Machine Learning to predict this?
Camille Peres - Assistant Professor, Environmental and Occupational Health, Texas A&M University
Well-written procedures can be an integral part of safe operation, managing risks, and continuous improvement in the high-risk settings of process industries. Although the importance of procedures is recognized by all industries in general, significant incidents have occurred in past due to procedural systems not being designed to support human performance. This presentation will share results from a series of studies investigating the effects of time pressure and experience on procedural performance. Further, findings regarding how machine learning may be able to facilitate the translation of Human Factors research to specific design criteria for procedures and procedural systems. Potential applications of these findings will be discussed.
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Camille Peres

Assistant Professor, Environmental and Occupational Health
Texas A&M University

Process Optimization

11:15 am - 11:45 am How Dow Chemical is Using Short Interval Control to Drive Performance
  • What is the difference between a KPI and an SIC?
  • How do you choose the right SICs?
  • How can Short Interval Control be used to drive sustainable performance improvements?

Process Optimization

11:45 am - 12:15 pm Leveraging data in process-oriented systems to fast-track continuous improvement initiatives
• Applied analytics methodology to enterprise-wide data set for incident management business process
• Data set of process execution metrics vetted by subject matter and data experts
• Statistical analysis iterations identified a set of indicators most predictive of incident rate outcomes
• Indicators used as measurements for driving leadership focus to continuously improve OE performance

Leadership & Culture

10:45 am - 11:15 am Growing People & Building Habits: Why Operational Excellence is not just about the tools
Trevor Williams - Vice President, Nitrogen Operations, Nutrien
Paul Clark - Vice President, Bruce B, Bruce Power
• Creating a culture of continuous improvement
• Establishing a mission, a vision, and a purpose for this generation
• Maximizing organizational transparency and accessibility
• Creating an organizational humility that not only listens to its members
• People development: Introducing continuous improvement, deployment strategies, and training and mentoring options o Is your operational framework guiding employees toward repeatable, optimized behavior and habits?
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Trevor Williams

Vice President, Nitrogen Operations
Nutrien

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Paul Clark

Vice President, Bruce B
Bruce Power

Leadership & Culture

11:15 am - 11:45 am Pipeline Safety: Transforming to a high reliability organization
Walter Kresic - Vice President, Pipeline Integrity, Enbridge
Enbridge operates the world’s longest crude oil and liquids transportation system, and is the largest provider of natural gas in Canada. Following the Marshall incident in 2010, the company set out on a transformation journey to improve pipeline integrity and to become a High Reliability Organization. Walter Kresic, Vice President, Pipeline Integrity at Enbridge will share his insights from the company’s journey to becoming an HRO.
  • How to instill an HRO culture
  • Getting alignment from leadership at the top of the organization
  • Coaching and Mentoring for front line transformation
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Walter Kresic

Vice President, Pipeline Integrity
Enbridge

Leadership & Culture

11:45 am - 12:15 pm Social Neuroscience: The Brains Behind Creating a World-Class Reliability and Safety Culture
Dennis Heinzlmeir - Alberta Chapter President, Plant Engineering Maintenance Association of Canada (PEMAC)
Neuroscience looks deep into behaviour by exploring the various layers of the mind that are crucial to shaping and sustaining positive attitudes towards safety and reliability. Social cognitive neuroscience is concerned with the brain’s role in how we relate to each other and how this influences our behaviour. People’s interactions and relationships with others are strong indicators of safety and reliability behaviour. These everyday interactions impact decision-making, risk-taking, judgment, and attention to tasks. This presentation will explore how Neuroscience can help organizations develop a culture that is safe, reliable, and efficient.
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Dennis Heinzlmeir

Alberta Chapter President
Plant Engineering Maintenance Association of Canada (PEMAC)

Asset Performance Optimization

10:45 am - 11:15 am Asset Optimization: Reducing risk and improving reliability for world class operations
• Creating a greater focus on process safety issues through tools such as risk assessment and risk registers
• Responding to risk by considering root cause analysis and weekly downtime reports
• Asset optimization: Framework approach to establishing an asset management and reliability program
• Evaluating your ‘as-is’ baseline and setting your ‘to-be’ improvement goals - Who should be involved - How to do we measure improvement (Establishing KPIs) - Gaining executive and employee support
• Applying Operational Excellence tools to enhance asset reliability and performance
• Addressing reliability and integrity challenges
• Getting employees at all levels to consistently perform monitoring, root-cause analysis, follow-through and more

Asset Performance Optimization

11:15 am - 11:45 am Risk Based Inventory Management for Asset Intensive Industries
Manuel Reyes Ferras - Manager, SCM Materials Processing, Suncor
Inventory management teams and inventory users (i.e. Maintenance and Reliability) often have difficulty in managing conflicting goals. While the inventory management team is looking to constantly right-size inventory, inventory users are potentially asking for additional inventory to manage risk or emergencies. Using Risk Management at asset level as common dimension for both groups makes it possible to create a Risk Based - Differentiated Inventory Model. Allowing for better alignment by delivering different treatment to inventory spares depending on how critical they are. It also facilitates coordinating changes in inventory spares levels along the Asset Life Cycle.
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Manuel Reyes Ferras

Manager, SCM Materials Processing
Suncor

Asset Performance Optimization

11:45 am - 12:15 pm Asset Management Applied to Operational Excellence
Justyna Krzysiak - Equipment Class Specialist, Mechanical Engineering & Asset Management, Enbridge
Many of the asset management practices are relatively mature concepts in infrastructure and utilities, yet many owner-operators are just beginning their formal Asset Management journey. This presentation will provide an overview of Asset Management and demonstrate how it relates to maintenance, reliability, and operational excellence. We will also review how Asset Management can integrate with existing management systems - that most owner-operator companies already have in place - to support operational excellence.

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Justyna Krzysiak

Equipment Class Specialist, Mechanical Engineering & Asset Management
Enbridge

12:15 pm - 12:45 pm Networking Luncheon

1:10 pm - 1:40 pm Digital Strategy: Preparing for the impact of digitization on your business - and your people

• Selecting, designing and installing operations systems to ensure
operations availability and integrity
• Assessing and ensuring readiness for operations, taking into consideration all aspects of the transition, including operational processes, roles and delegations of authority, legal and/or operations documentation, data and IT systems, resources and competencies; and governance
• How do you identify – and then develop - the digital skills and capabilities you need?

1:40 pm - 2:10 pm Digital as a driver of efficiency, business improvement and problem solving

The Energy sector is changing: the challenging economic landscape has forced businesses to scrutinise their operations in pursuit of greater productivity and asset efficiency. Meanwhile, the market is growing increasingly diverse as renewables mature and new entrants emerge. Digital is becoming increasingly pervasive as companies turn to technology to modernise processes and deliver competitive advantage. From remote monitoring and automation, to data analytics, asset visualisation and HPC, digital technology is changing the game. This transformation has seen IT become a core business asset, drawn from a background support role and repositioned as a centre of value creation, innovation and insight.

2:00 pm - 4:30 pm Real time production optimization: Leveraging Artificial Intelligence

• Using Machine learning and AI for equipment condition monitoring and predictive analytics
• How can a production engineer use this technology to optimize his work day?
• How can AI really drive bottom line benefits for your company?
• What about the risks?

11:10 am - 11:40 am Unlocking Human Potential with Robotic Process Automation

• What are the specific opportunities, challenges and best practices to take advantage of this dynamic technology to drive business results today?
• Have you considered the creation of a ‘virtualized workforce’ that emulates the rapid automation and execution of repetitive steps in a process interaction with systems in the same way as a human user, meaning no complex system integration required?
• How RPA can free up your employees to do more value added work and achieve more on a daily basis

1:40 pm - 2:10 pm Modernizing System Operations at HydroOne: Leveraging people, process and technology to drive Operational Excellence

Martin Huang - Vice President, System Operations, HydroOne
• Operation optimization technology: Gaining a real-time perspective of how your operations and asset are doing – along with the insight to trigger the right actions needed to maximize uptime
• How HydroOne is leveraging new asset monitoring technologies to reduce outage duration
• Using predictive analytics to enable asset optimization and safer, more reliable operations
• Combining real time data with enterprise operational data to improve operational reliability

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Martin Huang

Vice President, System Operations
HydroOne

2:00 pm - 2:30 pm Asset Optimization: Making your operations more predictive

Energy companies now sit on vast proprietary data pools. By becoming good data refiners and being increasingly customer-focused, they will achieve remarkable improvements in processes across the value chain. All of this needs to be done using a rigorous management of change process and significant process or technology change should include considerations on safety and risk management, governance, organization and communication to ensure a safe transition.

1:10 pm - 1:40 pm Building a strong Digital Culture

Are your employees ready for Digital Transformation? Preparing your organization for Digital Transformation is where change management and technology mix. How can you create a culture that is ready for and embraces new technologies? Furthermore, how can you engage your employees of all skill levels in the use of these new technologies? What are some effective strategies for successfully implementing new technologies and getting employees to buy-in?

1:40 pm - 2:10 pm Look to Waterto Understand your Data: Data Management at ExxonMobil

Vinit Verma - Senior Technology Advisor, ExxonMobil
As the saying goes – in the digital paradigm, every company is a data company. The energy industry has used data since its inception in the late 1800s. Looking for hydrocarbon resources in the subsurface involves tremendous data gymnastics involving seismic data to characterize what lies beneath. While we have dealt with data for decades the challenge around managing data is even greater now given its exponential growth. Data is like water in many ways - it is pervasive and critical. This talk will explore how learning’s from how we manage Water as humans might help us effectively prosecute our data challenges in the energy, chemicals & resources industries. The ‘water and data’ analogy is interesting and it provides some valuable insights on how to strategically manage data.
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Vinit Verma

Senior Technology Advisor
ExxonMobil

2:00 pm - 2:30 pm Achieving OE through safe, secure and reliable IoT Solutions

• How IoT technology can drastically reduce risk in plants and production
• Learn how to leverage the opportunities of IoT
• Discover safe and secure technology to build into your IoT devices to protect the integrity of your operations
• Explore how to design reliable operations into your IoT devices
• Building the appropriate algorithms to process and respond to real time data

2:35 pm - 3:05 pm Solution Insight Session

Branded as “the best networking session I’ve ever attended” by a number of past Summit delegates, this structured networking session is the ideal opportunity for you to capitalise on time out of the office by speaking to the experts in attendance and learning about the solutions available to your specific OE challenges. How does it work? It’s easy. You spend seven minutes at a table of your choice, and when the bell rings you’ll be directed to the next one to start another round of networking. At the end of the session you’ll have met most of your peers, and if you haven’t, you can continue into the networking cocktail reception at the end of the day.

3:10 pm - 3:50 pm Building on the Promise of LNG Cnada: The Path to FID and First LNG

• Exploring market trends, key drivers and LNG’s role in the transition to a low carbon future
• Understanding the potential opportunities for Canada - and the rest of the world
• Learning about the path and upcoming work to building a mega LNG project in Canada

4:20 pm - 4:55 pm A large scale, complete turn around transformation case study: How Veolia drives significant efficiency and growth from their courageous business process and architecture re-engineering project

Cristian Matei - Head of Business Transformation, Veolia Group
Veolia Group, headquartered in France, is a $30B company with 164,000 employees worldwide. It has four main service
and utility areas traditionally managed by public authorities – water management, waste management, transport and
energy services. The vast Business Management experience with Veolia Group of Madalin Mihailovici, Mihai Savin, Irina
Munteanu and their Colleagues within the Apa Nova Bucharest Management Team was combined with Cristian Matei’s
experience who - after 20 years working with ABB, Alstom Power or General Electric as Global Head of Operational Quality
& Continuous Improvement or Global Head of Learning & Development - joined Veolia in 2016 as Head of Transformation.
In this inspiring case study, they will take the audience through the company’s transformation journey, including insight into:
• “The burning platform” and how to deal with crisis management - while transforming problems into opportunities
• Using a three-phased holistic approach to re-engineer business processes and organisational architecture achieve higher business performance
• Putting necessary tools and methodologies in place to transition from opinion-based leadership to a data-driven organization
• How to design continuous improvement management processes to continuously exceed all stakeholders’ expectations while creating the self-sharpening organisation

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Cristian Matei

Head of Business Transformation
Veolia Group

4:55 pm - 5:30 pm Innovation Acceleration: Ideas, Methods and People

Jose Pires - Former Vice President of Enterprise Business Improvement & Productivity, Andeavor
In a fast changing world, how do you build a culture where extraordinary innovation becomes ordinary? A Culture that lasts
and consistently delivers exponential leaders, growth and value creation. The key ingredients to innovation acceleration are not what you see portrayed most often in the media. Great, enduring organizations know what it really takes to create and, most importantly, scale innovation. We will explore how to blend disciplined innovation methods with elements of venture capitalism, crowdsourcing, and
collaborative leadership to deliver rapid innovations in any industry.
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Jose Pires

Former Vice President of Enterprise Business Improvement & Productivity
Andeavor

5:30 pm - 5:30 pm Day One closing remarks and conference adjurns

5:30 pm - 6:30 pm Networking Cocktail Reception for all Conference Attendees, Speakers and Sponsors

With 300+ attendees at the Operational Excellence in Energy, Chemicals & Resources Summit, take advantage of this opportunity to meet new industry colleagues and reconnect with old ones. Plus all of our conference speakers and sponsors will be present - an exceptional time to follow up on ideas you've heard throughout the day and continue the conversation!