June 4-6, 2018 | BMO Centre, Calgary, AB

Pre-Conference Workshops: June 4, 2018

8:00 am - 8:30 am Check in for workshop attendees and morning networking


8:30 am - 10:30 am SOLD OUT - WORKSHOP A: Human-Centred Operational Excellence: Creating a High Reliability Culture
Matt DiGeronimo, Vice President, Operations,Veolia
• Getting better at getting better: What does a culture of operational discipline really mean?
• What is the role of culture in achieving operational excellence?
• What are the core values, behaviors, etc. necessary to achieve operational excellence?
• How can leaders create this culture within their organization?
• How decisions of “who does what where” affect your ability to achieve operational excellence
• A different way of looking at the business architectures that underpin how you organize the business, manage process, conduct operations, and even support IT
• How do you assess and measure culture?

Matt DiGeronimo

Vice President, Operations


8:30 am - 10:30 am WORKSHOP B: State of the art, responsive techniques for optimizing assets: How to maintain asset integrity in a tough market through Digital Transformation
Brandon Taylor, CTO,OneBridge Solutions Tim Edward, President,OneBridge Solutions
• Adopting OE without compromising on asset integrity
• Upgrading, altering and improving assets to maximise production at a lower cost
• State of the art, responsive techniques for optimising assets
• How inspection, maintenance and monitoring are being adopted as part of a proactive strategy vs a reactive response
• How to develop comprehensive asset analytics to maximise return on assets
• What is the predictive risk solution that changes the safety – productivity dynamic?
• Asset management with a lower budget:
° How to control risk by rebundling activities
° How to re optimise inspection and maintenance
° What are contingency plans?

Sponsored by: oneBRIDGE


Brandon Taylor

OneBridge Solutions


Tim Edward

OneBridge Solutions


8:30 am - 10:30 am WORKSHOP C: Operational Excellence: What world class characteristics does your organisation need to sustain leading performance?
Sairam Valluri, Senior Staff Consultant,KBC (A Yokogawa Company)
Industry leaders exhibit specific characteristics in their operational and organisational philosophy that sets them apart from others. This workshop will explore those characteristics, how they impact business performance, and what actions can be taken to begin adopting similar characteristics. We will use case studies in an interactive session to discuss application of theory.

Participants will come away with:
• Appreciation of the link between organisational culture and operational excellence principles
• Understanding of the OpX World Class Characteristics for asset intensive industries
• Change management challenges to successfully implement and sustain operational excellence
• Why operational excellence is a long term journey and not a quick improvement initiative

Sponsored by: KBC Advanced Technologies


Sairam Valluri

Senior Staff Consultant
KBC (A Yokogawa Company)

10:30 am - 10:45 am Morning networking break for workshop attendees


10:45 am - 12:45 pm WORKSHOP D: Mastering the Digital Imperative: Applying better analytics to find untapped efficiencies and reduce operational risk
• Developing an asset lifecycle management and/or reliability centered maintenance strategy to ensure asset integrity and Uptime
• Leveraging reliability technology, understanding root cause of losses to shape equipment strategies
• Enhancing maintenance productivity through integrated work planning, scheduling and execution, and engineering workforce effectiveness
• Selecting, designing and installing operations systems including delivery of cybersecurity solutions to ensure operations availability and integrity. Integrating Process Control Networks with data management, optimization and reporting systems
• Assessing and ensuring readiness for operations, taking into consideration all aspects of the transition, including operational processes, roles and delegations of authority, legal and/or operating documentation, data and IT systems, resources and competencies; and governance


10:45 am - 12:45 pm SOLD OUT - WORKSHOP E: Systematic improvement: Leveraging your Operations Management System to drive high performance
• Taking a systematic approach to improvement
• Management Systems: Mitigating implementation risks
• Ensuring compliance
• Building the most compelling case for deeper OMS commitment
• Getting leadership to focus on and support your Management System
• Removing barriers to change: Creating a sustainable operational excellence culture
• Developing a strategy to gain buy-in from your workforce
• Overcoming the change management hurdle: Cultural considerations


10:45 am - 12:45 pm WORKSHOP F: Lean in Operational Excellence: Building a world-class Lean Excellence organization
Tom Banks, Director/Owner,Castlefirth Phill Lane, Senior Consultant,Castlefirth
These are interesting times. Increasing cost pressure and a far greater risk profile means everyone – from the CEO to your frontline workers - is required to do more, often with much less. Individual change initiatives are often projects with steering committees that rarely result in long term, sustainable improvements. Many of these challenges are rooted in organizational behavior. Meeting production targets while keeping risk levels low requires an understanding of these behaviors to ensure that you can successfully get everyone in the organization working smarter.
This hands on workshop will show you how to engage the organization from top to bottom, changing the way people think and behave to deliver far better outcomes for the business.

In this dynamic session participants will learn how to:
· Turn strategy into action: converting leadership objectives into deliverable outcomes
· Understand ‘what good looks like’ and what it really means to operate in a Lean environment
· Discuss different methods and approaches to implementation (including typical causes of failure and how to avoid them)
· Engage the workforce to ensure success in delivering strategic outcomes
· Define the resource requirements needed for successful Lean Transformation

Participants can expect to leave with a deeper understanding of how to use Lean Thinking as a way to execute your OE strategy. There will be the opportunity to consider a structured model for implementation, and identify ways to tailor that structure to your own organization. The workshop will be relevant to people at all stages of transformation and will help them you decide where to go next and how to structure your approach.

Sponsored by: Castlefirth


Tom Banks



Phill Lane

Senior Consultant

12:45 pm - 1:15 pm Networking Luncheon for workshop attendees


1:15 pm - 3:15 pm WORKSHOP G: Sustainable Operational Excellence: A systematic approach to find the root cause of problems quickly and reliably — and prevent them from reoccurring
Jeff Robinson, Director,Kepner Tregoe
We face an increasing emphasis on improving asset productivity, utilization and ultimately, profitability. With the flow of easily available capital greatly diminished, organizations must tap the underutilized resources that exist within their own processes and capabilities to release value, and defer investment. Kepner-Tregoe's (KT) Root Cause Analysis (RCA) training equips individuals and teams with the tools to systematically find the root cause of problems and prevent them from reoccurring. Quality and Continuous Improvement, plant operations, engineering, and maintenance teams around the world have used KT’s root cause analysis methodology for almost 60 years. KT has led major investigations in every industry and environment possible, and this workshop brings that wealth of experience so you can learn and practice root cause analysis skills and make an immediate impact back on the job.
Through a facilitated discovery process, this workshop will provide participants with an overview to:
• Understand how to use a systematic process to find root cause of persistent performance issues
• Avoid the common pitfall of jumping to cause – fixing a symptom that is not the problem
• Improving communication by making the thinking process visible and sharing information with other teams
• Make improvements stick
Using a step-by-step root cause analysis model gives companies a competitive advantage far beyond efficiency improvement. By developing operations leaders through a combination of coaching, facilitated implementation and training, organizations can create operational excellence
that is sustainable.

Sponsored by: Kepner-Tregoe


Jeff Robinson

Kepner Tregoe


1:15 pm - 3:15 pm WORKSHOP H: Cost Benchmarking: Reducing Cost and Complexity in your Operations
Much of the value created by the refining and petrochemicals industry over the past decade has been soaked up by complexity and inefficiency. Increased regulation, inattention to costs, depletion of easy-to-exploit resources and a talent shortage have dealt a fundamental blow to
industry profits—a blow that is now magnified with low oil prices.
This workshop will give you the opportunity to identify the key levers for driving out cost and complexity in your operations. Learn how you can fight back by participating in group discussions – we’ll examine 5 key levers for drive out cost and complexity in your operations now including:
1. Optimising Headcount and Talent
2. Improving Workforce Efficiency
3. Standardizing Technologies
4. Enhancing Supply Chain Collaboration
5. Optimising Maintenance
When used correctly the above levers can deliver sizable improvements to efficiency, agility and, ultimately, financial performance.


1:15 pm - 3:15 pm WORKSHOP I: Simple and Effective Ways to Measure and Calculate Productivity & Efficiency in the Next Generation Workplace
Nasser Awada, Former Manager Operational Excellence,Cenovus Energy
Increasing employee productivity is the engine driving economic growth and profitability of companies today yet productivity of knowledge
workers has always been exceedingly difficult to measure. So, how can workplace productivity be measured in today's primarily knowledge-based service economy? The purpose of this workshop is to help business leaders and advisors learn a set of practical guidelines to help them understand, evaluate, and apply productivity measurement techniques effectively:
1. Understand how to develop consistent data-driven approaches measure and calculate employee productivity and efficiency.
2. Raise productivity improvement opportunities and benefits to be more tangible and aligned with cost savings, production, and avoidance
value levers.
3. Leverage opportunities to better manage and improve the performance of the next generation of millennials in their organizations and workplace.

OE Program Managers, CI practitioners, and business leaders will all benefit from this workshop.

Nasser Awada

Former Manager Operational Excellence
Cenovus Energy

3:15 pm - 3:30 pm Networking break for workshop attendees


3:30 pm - 5:30 pm SOLD OUT - WORKSHOP J: Delivering OPEX: Leveraging process and people to drive high performance
Edi Gittenberger, CEO,Rider International Cason Swindle, Director, Workforce Performance Solutions,Rider International
In this fun and engaging workshop, we will dive into the big questions: How would you approach improving performance at your organization? What information would you need? What tools would help you along the way? How would you know if you had succeeded?
Our interactive workshop takes you step by step through creating a program for achieving high performance. We use a systematic approach to intervention and change, taking you on a journey through the development of an Operational Excellence program which focuses on leveraging the capability of your people and the existing procedures and processes. We examine the ways in which teams and individuals can be supported during a project to work more effectively, and finally we examine the technology that’s available to help.
In this workshop, you will:
• Dig into the challenges of getting processes, policies and procedures from the desktop to the work floor.
• Engage your creative problem-solving skills to address real challenges in your organization.
• Learn how to control the process of change.
• Collaborate on challenges and solutions with other workshop attendees in groups and teams.
• Identify ways of enhancing performance and reducing risk at each stage of the project.
Learn how to reduce operational variations across different business areas by systematically improving work control and compliance to deliver performance improvement. The course facilitator will then take you through an intervention program which examines how to link competence and work activities to achieve high performance and Operational Excellence.

Edi Gittenberger

Rider International


Cason Swindle

Director, Workforce Performance Solutions
Rider International


3:30 pm - 5:30 pm WORKSHOP K: Auditing Process Safety Programs: Ensuring Continual System Improvement
Peter Montagna, Head, Global Adhesives SH&E Audit and Assessment ,Henkel Corporation
The latest tips & tricks for auditing your process safety program:
• Purpose for auditing
• Auditor qualifications and skills
• The audit process: notification; preparation; execution; closing meeting; reporting
• Identifying and writing a shortcoming
What’s required to be successful? Designing a model that’s broad enough to be applicable to all of your assets
-Key elements of a successful process safety program
-Description of each element
-How elements work together
How can we better learn from our mistakes?
• Description of the incident
• Identification of precursors that foretold the incident
• PSM element(s) that failed

Peter Montagna

Head, Global Adhesives SH&E Audit and Assessment
Henkel Corporation


3:30 pm - 5:30 pm WORKSHOP L: Unlocking value in your data to optimise productivity, safety and operational efficiency
Sunil Vedula, Founder & CEO,Nanoprecise Sci Corp Kevin Drinkwater, VP Business Development,Nanoprecise Sci Corp
Miniaturization of sensors, improved wireless communications and cloud computing have enabled companies to easily capture enormous amounts of data on their equipment and operations however most companies continue to use outdated methodologies to interpret this data, foregoing many of the benefits of big data analytics. Join Nanoprecise Sci Corp in this workshop to get an update on certain sensor technologies and to discover recent advances in signal processing, machine learning and artificial intelligence that can help you to unlock the value in your data to reduce:
• lost production time,
• labour costs,
• equipment expense,
• energy costs, and near part inventories and improve:
• quality,
• safety, and
• production processes

Sponsored by: Nanoprecise


Sunil Vedula

Founder & CEO
Nanoprecise Sci Corp


Kevin Drinkwater

VP Business Development
Nanoprecise Sci Corp

5:30 pm - 5:30 pm Workshops conclude