Main Conference Day One: June 5, 2018

7:00 AM - 8:00 AM Registration and check in

8:00 AM - 8:05 AM Welcome from Conference Director

8:05 AM - 8:15 AM Chair’s opening address

8:15 AM - 9:00 AM Operations Excellence: Building a lean, but effective organization to thrive in every market environment

• Identifying the strategic value levers and performance improvement opportunities in your company
• How to truly determine how reliable, safe and efficient your operations are – and then set targets for change. What is the benchmark?
• Setting clear goals and targets for operations excellence
• Aligning leadership and the rest of the organization

9:00 AM - 9:40 AM Gaining business value from Operational Excellence

Mark Hutcherson, Director, Operations Excellence, ConocoPhillips Global Production
Many of us have an Operational Excellence or CI program in place – but does it truly link planning and operations to strategy? Are you getting the most business value you possible can out of it? What about your Operations Management System – is it driving Operational Excellence
across the business? How can you know? The innovators that have strategically invested in operational efficiency programs are demonstrating their operational resilience – while marginal operators must significantly improve in order to position themselves for long-term growth in today’s competitive marketplace. With so many companies hampered by complexity and inefficiency, now is the time to optimize processes to yield more productivity and fully harvest the benefits of scale and standardization. This dynamic panel will cover how to reduce complexity and variability with clearly defined standards and accountabilities; build the most compelling case for deeper OE focus; improve your OMS to ensure its driving and supporting your Operational Excellence efforts and more.

Mark Hutcherson

Mark Hutcherson

Director, Operations Excellence
ConocoPhillips Global Production

9:40 AM - 10:20 AM Maintaining your Safety Culture During Times of Transformation

Cynthia Hansen, President, Gas Distribution & Power, Enbridge
• Creating a high reliability organization
• Enabling safe and reliable operations during times of volatility and change
• Understanding the link between safety, reliability and financial performance
• Creating the business case for improved operational discipline

Cynthia Hansen

Cynthia Hansen

President, Gas Distribution & Power

10:20 AM - 10:40 AM Networking Break

Track Chair: Linus Hakimattar, Partner, ReVisionz

10:40 AM - 11:10 AM Operator of the Future

  • What does it take to remain competitive in and continue to attract investments?
  • What does Operator of the future look like? What are its characteristics?
  • What is the role of digital technology?
  • What does the Digital Journey look like?
  • How can a Digital Twin be leveraged to make better decisions?

11:10 AM - 11:40 AM Improving Performance leveraging Complete and Up-to-Date Asset Information

  • What is the value of high quality asset information?
  • How one company is using asset information to make better decisions resulting in higher productivity, faster execution and lower risk

11:40 AM - 12:10 PM The Role of the Digital Twin in Digital Transformation: An End Users’ Perspective

The focus of the panel discussion is from the end users’ perspective, how the digital twin drives advanced analytics and better decision making. Learn about the convergence of Information Technology (IT), Operations Technology (OT) and Engineering Technology (ET).


10:40 AM - 11:10 AM Understanding the connection between culture and safety, environmental and financial performance

Kathy McCrum, Vice President, HR & Safety, SaskPower
• What is a “High Reliability Organization”?
• What’s the link between culture, reliability and Operational Excellence?
• Creating the business case for improved operational discipline
• Why a foundation of EHS Excellence and Reliability can lead to enterprise Operational
• Excellence through increased discipline, predictability, and risk management
• Building a culture of operational excellence with standardized processes that lead to integrated operations and management -Managing risk and enabling safe and reliable operations during times of volatility
• What’s required to be successful?
• With so much volatility and risk in hazardous industries today, what impact culture change can have on safety, environmental and financial performance? And compliance?

Kathy McCrum

Kathy McCrum

Vice President, HR & Safety

11:10 AM - 11:40 AM Achieving cultural maturity: Evolving toward a more mature risk culture

Mark Hutcherson, Director, Operations Excellence, ConocoPhillips Global Production Hugo Ashkar, Global Risk Manager, BP
• Getting better at getting better: What does a culture of Operational Excellence really mean?
• Leadership’s responsibility to identify and address cultural gaps
• Where should the responsibility for changing culture sit in an organization?
• Can you measure organizational culture?
• Where do you start when it comes to changing culture?
• Steps to take to ‘fix’ culture: training, change management and stakeholder engagement
• Removing barriers to change: Creating a sustainable operational excellence culture
• Continued employee engagement: Understanding that the business is never done growing, improving and learning, and employees are part of this process every day

Mark Hutcherson

Mark Hutcherson

Director, Operations Excellence
ConocoPhillips Global Production
Hugo Ashkar

Hugo Ashkar

Global Risk Manager

11:40 AM - 12:10 PM Putting transformation into action: A story of cultural change

Matt DiGeronimo, Vice President, Operations, Veolia
The philosophies and programs of cultural and operational transformational are necessary and useful.However, there is often a large gap between the conference room in which programs are devised and the front-line where they are executed. Matt DiGeronimo will share his story about fundamentally transforming the cultural, operational, and financial underpinnings of a failing coalfired power plant in less than one years’ time utilizing the principles outlined in the book he coauthored, “Extreme Operational Excellence”. This story will highlight the challenges of modifying the thought-processes and operational models that had been ingrained for decades in the minds of front-line supervisors despite the knowledge of the likelihood of a plant shutdown due to its failing financial performance.

Matt DiGeronimo

Matt DiGeronimo

Vice President, Operations

12:10 PM - 1:00 PM Networking Luncheon


1:00 PM - 1:30 PM The Application of “Leader Standard Work” in Improving HSE leadership & Performance : The last 5 years of experience from Shell Canada Operations

Mike Baker, Manager, Operational Excellence, Royal Dutch Shell
·The Why? Current gaps and How leader standard work can benefit HSE leadership and performance
·Introduction to the Shell Leader Standard work framework. Practical field experience from LSW deployment
·Annual objectives – the big rocks !
·Cadence matters – Daily , weekly , monthly flow…..from field operations to management
·The power of proactive measures in achieving HSE outcomes
·The Shell Visible Safety Leadership standard. Experiences and benefits
·Using visual management, standardization and discipline to sustain operational excellence
·Change and the Continuous improvement cycle as part of leader standard work – experiences from field operations

Mike Baker

Mike Baker

Manager, Operational Excellence
Royal Dutch Shell

1:30 PM - 2:00 PM The Ten Common Adverse Conditions in Organizations That Failed to Prevent the Next Accident

Jim Wetherbee, Astronaut, Former VP - BP, Author, Controlling Risk: 30 Techniques for Operating Excellence
Based on observations, discussions, and assessments from thirty-five years of working in various hazardous endeavors, including the recovery from the Texas City and Macondo incidents in the oil and gas industry, and the Challenger and Columbia space shuttle incidents, Jim Wetherbee
will present a list of ten adverse conditions that commonly existed in many organizations before they experienced major disasters or minor accidents. In sociotechnical systems used to control risk, improve performance, and accomplish goals, five of these ten adverse conditions existed on the technical side, and five were on the social side. By turning hindsight into foresight, participants can learn how to use the presence and severity of these adverse conditions as indicators to determine if their organization may be drifting toward a disaster.

This highly interactive workshop style session is one you don’t want to miss!

Jim Wetherbee

Jim Wetherbee

Astronaut, Former VP - BP
Author, Controlling Risk: 30 Techniques for Operating Excellence

2:00 PM - 2:30 PM Laying the foundation for Operational Excellence: Establishing principles and structures that begin with safety - and then applying them to other areas of the business

John Rhind, CEO, Energy Safety Canada

John Rhind

John Rhind

Energy Safety Canada

1:00 PM - 1:30 PM Digital Transformation: Applying better analytics to find untapped cost efficiencies

• Dealing with issues as – or even before – they arise, using actual figures to make fact-based decisions
• Enabling real-time interaction with the information you need to manage your area of responsibility – whether it’s the entire company or a specific region, field, well, maintenance activity, or opex budget
• Combining enterprise data with real-time operational data
• Gaining a real-time perspective of how your operations and asset are doing at any given moment – along with the insight to trigger the right actions needed to maximize operational excellence

1:30 PM - 2:00 PM Optimising data and information management to support early event detection and resolution

• Business process enabling capital projects and existing operations
• Improving engineering data management throughout the engineering information lifecycle
• Increasing operational excellence in asset management, production improvement, performance management, and yield
• Real-time data integration and monitoring of equipment
• Remote operations enablement
• Efficient enterprise resource planning implementation and management

2:00 PM - 2:30 PM Agile BPM for rapid digitalization success

Stephan Blasilli, Head of Global Lean Operations & Corporate Initiatives, EDP Renewables
EDP Renewables North America, a leader in renewable energy with 29 wind farms across the US, must be an innovator in order to compete with traditional energy companies. By combining low-code development, business process management and case management in a single
platform, EDP has driven rapid and meaningful digital transformation. With deployment times ranging from one week to a couple of months, the company has rolled out 24 new applications touching 80% of the company’s employees and fundamentally changing how work gets done.

Stephan Blasilli

Stephan Blasilli

Head of Global Lean Operations & Corporate Initiatives
EDP Renewables



Branded as “the best networking session I’ve ever attended” by a number of past Summit delegates, this structured networking session is the ideal opportunity for you to capitalise on time out of the office by speaking to each of your peers in attendance and learning about the solutions available to your specific OE challenges. How does it work? It’s easy. You spend five minutes at a table of your choice, and when the bell rings you’ll be directed to the next one to start another round of networking. At the end of the session you’ll have met most of your peers, and if you haven’t, you can continue into the networking cocktail reception at the end of the day.

3:00 PM - 3:40 PM Developing a robust hazard identification and control process

Kal Johnson, Director, HSSE, Cameron LNG
Most organizations have a variety of tools in place to identify hazards, yet the quality and effectiveness of these tools is often lacking. Inadequate hazard identification often leads to incidents because organizations have not invested the time and effort to develop a robust
hazard identification and control process. This session will focus on the synergies created by incorporating existing hazard identification tools (Job Safety Analysis, Behavior-Based Observations, Incident Investigations, Management of Change and situational awareness) into
a continual risk assessment methodology that ultimately gets more people involved in the risk identification process and improves operational excellence.
Key Takeaways:
• Current tools/applications
• Adaptability in the workplace
• User interface
• Graphical data base for analytics

Kal Johnson

Kal Johnson

Director, HSSE
Cameron LNG

3:40 PM - 4:20 PM Conducting effective barrier health assessments across facilities and regions

• Understanding barrier health as a key risk management performance measure
• Assessing barrier health as part of effective self-verification protocols
• Risk-based activity planning as a key element of operational excellence

4:20 PM - 5:00 PM Controlling Risk In A Dangerous World: 10 Principles of Operating Excellence

Jim Wetherbee, Astronaut, Former VP - BP, Author, Controlling Risk: 30 Techniques for Operating Excellence
How do operators prevent the next accident? How do they prevent unpredictable accidents? Can they simultaneously improve performance? On the front lines of danger, your employees are the last line of defense trying to prevent death and destruction. What happens if they don’t succeed? After accidents, organizations typically issue new rules. These will work—until the next accident. Again, new rules are issued and procedures are updated. Yet, the cycle of accidents continues. Organizations and operators must need something more than rules and procedures to prevent unpredictable accidents. The solution is found in the principles of operating excellence.
Since the beginning of the space program, astronauts have been following these principles and developing techniques to help flight crews stay alive and accomplish dangerous missions in the unforgiving environment of space. In Controlling Risk, you will learn how to operate better, work together, and improve performance in your high-risk business to accomplish much more in your dangerous world!

Jim Wetherbee

Jim Wetherbee

Astronaut, Former VP - BP
Author, Controlling Risk: 30 Techniques for Operating Excellence

5:00 PM - 5:00 PM Networking Cocktail Reception for all Conference Attendees, Speakers and Sponsors

With 250+ attendees at the Operational Excellence in Energy, Chemicals & Resources Summit, take advantage of this opportunity to meet new industry colleagues and reconnect with old ones. Plus all of our conference speakers and sponsors will be present - an exceptional time to follow
up on ideas you've heard throughout the day and continue the conversation!